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How to Request Your NIF Certificate (Certidão de Identificação Fiscal) via eBalcão

Updated over 3 weeks ago

Your NIF certificate is the official document from the Portuguese Tax Authority (Autoridade Tributária) that confirms your NIF number, registered name, address, and fiscal representative details.

Important: There is no self-service download for the NIF certificate — it must be requested through eBalcão, and the tax office will issue it as a PDF attachment in their reply.


What You'll Need


Step-by-Step Instructions

Step 1 — Log in to Portal das Finanças

  1. Click "Iniciar Sessão" (top right corner)

  2. Select the NIF tab, enter your NIF number and password

  3. Click "Autenticar"

Step 2 — Open eBalcão

  1. In the search bar at the top of the page, type "e-balcão"

  2. Find "Atendimento e-balcão" in the results and click "Aceder"

Step 3 — Submit Your Request

  1. Click "Registar Nova Questão" (Register New Question) under the "Pedido de Informações / Esclarecimentos" section

  2. From the dropdown menus, select:

    • Tema (Subject): Registo de Contribuintes / Cadastro

    • Assunto (Topic): Atribut/Alter NIF-singulares

  3. Under "Alguma destas responde as suas dúvidas?" — click "Não"

  4. In the message box, write the following (you can copy-paste):

In Portuguese:

Bom dia,

Venho por este meio solicitar a emissão de uma certidão de identificação fiscal (documento NIF) associada ao meu número de contribuinte [YOUR NIF NUMBER].

Agradeço a vossa disponibilidade.

Com os melhores cumprimentos, [YOUR FULL NAME]

  1. Click "Submeter" (Submit)

Step 4 — Wait for the Response

  • The tax office typically responds within 2–5 business days

  • Your NIF certificate will be attached as a PDF to their reply in eBalcão

  • You'll receive an email notification when there's a response — check back in eBalcão to download the document


How to Check for a Response

  1. Log in to Portal das Finanças

  2. Go to eBalcão (same way as Step 2 above)

  3. Your request will appear under your open questions — click on it to view the reply and download any attachments


Good to Know

  • Processing times may vary during holidays or periods of high demand — allow up to 7–10 business days if needed

  • If you don't receive a reply within 10 business days, you can reopen the request by clicking "Reabrir" on the original question and politely following up

  • This is different from the Certidão de Domicílio Fiscal (Certificate of Tax Residence), which confirms your registered tax address and can be downloaded instantly via "Pedir Certidão" on the portal. See our guide on that here


Need Help?

If you don't have access to Portal das Finanças yet, or if you'd like us to request this on your behalf, reach out to your Novomove case manager or contact our team.

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